Shop Policies

Processing Time: 1-2 days after an order has been received. 

Cancellations: In order to maintain fast shipping cancellations must be received within 12 hours of purchase. If over 12 hours please contact me to discuss alternatives. 

Return Policy: I understand that sometimes there is a need to return an item. Please notify me if you would like to return your order. The buyer is responsible for return shipping costs and packaging (it's always a good idea to use the original packaging and include tracking). Once I receive the item(s) back in original condition, I will refund the purchase price.

Care Instructions: Care instructions are included in the description of each of my items, additionally, a hang tag will be included with your order detailing these instructions. 

FAQ's: 

I selected the wrong/incorrect/old address at checkout: Please contact me as soon as possible with the correct address. If your order gets shipped before you notice the address error, contact me for help with the steps you need to take to make sure you receive you package.

My package arrived damaged: If this happens please contact me immediately. If the outer packaging  is damaged please take a photo of it and the damaged item and include these photos in your message. As many of my items are one-of-a-kind I will need to treat each situation individually. 

Packaging: In an effort to provide environmentally friendly packaging, I try to use products that contain recycled post-consumer materials, as little plastic as possible and to the extent feasible packaging the buyer can reuse. This is an ongoing journey and in some areas I am using up existing inventory before changing to a better source.

Second Shipping: In the case a package is returned as unclaimed or undeliverable a second shipping charge will be required.

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